DB TOOL - PRIVACY POLICY

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Privacy Policy

Last Updated: August 1, 2024

At ARCLLC Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

  • Contact Information: Name, email address, postal address, phone number, and other similar contact data.
  • Account Information: Username, password, account preferences, and security questions/answers.
  • Business Information: Company name, job title, department, and business contact details.
  • Payment Information: Credit card details, billing address, and other financial information necessary for service transactions.

1.2 Usage Information

We collect information about how you interact with our Services, including:

  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
  • Log Data: Access times, pages viewed, features used, crashes, system activity, and other analytics data.
  • Location Data: General location information derived from your IP address.

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, gather usage information, and enable certain functionality. You can control cookies through your browser settings and other tools.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To operate, maintain, and deliver the features and functionality of our Services.
  • Customer Support: To respond to your inquiries, provide technical assistance, and address service issues.
  • Communication: To send you service announcements, updates, security alerts, and administrative messages.
  • Account Management: To create and manage your account, including authentication and identity verification.
  • Service Improvement: To analyze usage patterns, diagnose technical problems, and enhance the user experience.
  • Security: To detect, prevent, and address technical issues, fraud, and security breaches.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • End-to-End Encryption: All data transmitted through our Services is secured with industry-standard encryption protocols.
  • Secure Data Storage: Your data is stored in secure, encrypted databases with strict access controls.
  • Regular Security Audits: We conduct periodic security assessments to identify and address potential vulnerabilities.
  • Employee Training: Our staff undergoes regular security awareness training to ensure compliance with our data protection policies.
  • Access Controls: We restrict access to personal information to authorized personnel who need it to perform their job functions.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our Services, conducting business, or servicing you, subject to confidentiality obligations.
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, where personal information may be transferred as a business asset.
  • Legal Requirements: When required by law, subpoena, or other legal process, or if we have a good-faith belief that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • With Your Consent: When you have given us explicit consent to share your information for a specified purpose.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Restriction: You can request that we restrict the processing of your information under certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

7. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ARCLLC Technologies

Email: users@arcllctechnologies.com

Website: www.arcllctechnologies.com

© ARCLLC Technologies. All rights reserved.